Well, two jobs actually. Replaced windshield on 12 year old BMW sedan & also side window on Volvo station wagon broken by vandal. Both jobs were done at my home (they will come to you). Communication was excellent they told me what was needed clearly, punctuality first rate, attention to detail and commitment to doing a job that would last was exemplary. Very detailed care was taken to ensure the seal was permanent and no future rust problems would pop up. A few problems popped up which they handled with aplomb and skill while keeping me in the loop. As far as I'm concerned they are the only people I would ever have do glass-work on my cars.